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Customer Relationship Management India (CRM)
 
Choosing an effective CRM Solution


Customer relationship management is a broadly recognized, widely-implemented strategy for managing and nurturing a company’s interactions with customers and sales prospects. It involves using technology to organize, automate, and synchronize business processes-primarily sales related activities, but also those for marketing, customer service, and technical support. The overall goals are to find, attract, and win new customers, nurture and retain those the company already has, entice former customers back into the fold, and reduce the costs of marketing and customer service

Alternatives. Life is full of them. Everywhere you look you have an option. The same holds true for the Effervescent CRM (Customer Relationship Management) Software Solutions bouquet of products.

Absolute Freedom of Choice: Effervescent offers a complete range of CRM solutions

CRM solutions for small and midsized businesses are too often designed either as “one size fits all,” or as scaled down versions of rigid, monolithic enterprise systems. These flawed approaches don't accommodate for unique customer relationship management/CRM needs and processes that are a natural part of every business. And, in turn, they've led to low user adoption rates and failed implementations.

At Effervescent, our approach to customer relationship management/CRM solutions is different. We don't believe in forcing businesses into a system that doesn't fit. Our CRM software applications are based on a detailed understanding of the unique needs of SMBs. In that way, we deliver purpose-built, flexible Customer Relationship Management (CRM) solutions that help you achieve your objectives quickly and with a low total cost of ownership amd high returns in investments.

With Effervescent CRM solutions, you have the freedom to choose the customer relationship management solution that best fits your unique business requirements, you have flexibility in deployment methods (on-site or on-demand via the Web), and you have options to manoeuvre easily between Effervescent CRM Solutions as and when your business evolves.

The Effervescent CRM Solutions pack consists of

Real! By Effervescent

Real! is the best selling contact and customer manager worldwide. Real! as an entry level CRM software has high level of users. Real! helps individuals, small businesses, corporate workgroups, and sales teams improve productivity, manage priorities, centralize contact and calendar information, and increase communication effectiveness. Multiple deployment and access options are available to fit your business needs.

      
Effervescent Customized CRM Solutions

Effervescent CRM Solutions is a comprehensive on-demand CRM solution for businesses seeking a low-cost, low-risk option. A fixed monthly price delivers everything: the CRM application, support, training, backups and updates. Effervescent CRM Solutions also offers the flexibility to migrate to an on-site CRM software system as your business needs evolve.
 
      
Effervescent Sugar CRM Customization
     
Sugar CRM makes CRM simple. Sugar CRM is a compelling choice especially in view of the Version 6 release which is powerful, flexible, easy to use and affordable. The price point and functionality of SugarCRM is better than the competing products.

We are proud to be partners of SugarCRM which is available in three editions: Community, Professional and Enterprise, making it suitable for businesses of all sizes in all industry verticals. The Professional and Enterprise editions are charged on a per seat basis at prices which are attractive when compared with other CRM solutions.

Effervescent will approach your CRM initiative from the standpoint of understanding your challenges and objectives in terms of your overall business strategy and mapping these into SugarCRM. Effervescent offers you the best Sugar CRM developers and Database administrators who will take care of your every need from implementation, customization, integration, training, support and troubleshooting
Implementation
CRM technology is only a tool that provides for the collection, organization and presentation of data. Doing this with measurable and obtainable goals at the center of this activity is what makes it worthwhile and profitable. Effervescent keeps your business objectives in mind to implement a solution with faster time to ROI

Customize and Integrate to suit your Needs
Every business is different, and that is why Sugar CRM is designed for customization. Effervescent's Sugar CRM experts can modify every screen, create new modules, add new functionality and also smoothly integrate with your other business systems or applications.

Simple hosting
If you have your own server, installation can be performed with ease. Alternately Effervescent can arrange for low cost hosting of your CRM solution.

Training
Effervescent will work with you to deliver tailored training sessions. We can provide in-depth training or deliver short, focused 4-5 hour training sessions delivered remotely for effective use of your precious time and money.

Troubleshooting and Support
Our experienced functional and technical consultants can resolve your business pain points no matter what your organization does. We are well-versed in many open source applications and are well equipped to resolve your Sugar CRM application, database, or integration issues.