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Customer Relationship Management (C.R.M.)
  On Demand Customer Care
 
Effervescent CRM Solutions - Customer Support Automation Software

With Effervescent CRM, you can make the most of every customer interaction, maximizing business opportunities and customer satisfaction. It empowers your organization with critical information to build and support long-term customer satisfaction and loyalty.

With fast online access to service requests, call and escalation history, interactions, multiple contacts, support cases, e-mail, and documents sent and received, you'll have complete and accurate data at your fingertips. Effervescent CRM customer support automation software enables you to quickly resolve issues and easily capitalize on cross-sell or up-sell opportunities

Check Out these Powerful Features...

       
  Content Management  
    Deliver superior customer service real-time access to relevent customer data.  
       
  Call Center Support  
    Access a central bank for all customer data, resolving issues quickly.  
       
  Tracking  
    Track your customers needs and mentain a complete history of customer-related interaction.  
 
       
  Knowledge Base  
    Store support incidents and case solutions in a central knowledge data bank.
       
  Service Agreement Management  
    Easily track and meet your service level agreemen (SLA)t.  
       
If you need assistance regarding Customer Relationship Management (CRM) Solutions, Effervescent dedicated support team is here to help.

Contact us today and speak with one of our customer care representatives for more information.
If you are interested in receiving further information about Customer Relationship Management (CRM) Solutions, please call us on +91-22-65292523 | +91-9820812348 or email us on sales@effervescent.in


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